Returns & Exchanges
Due to the perishable nature of our almond-based dips, Bitchin' Sauce cannot accept physical returns of food products. However, we are committed to ensuring your Bitchin' experience is nothing short of spectacular and will provide replacements or refunds for any issues encountered.
Inspect Your Sauce
Upon arrival, please immediately inspect your shipment to ensure all jars are sealed and the cold packs are still performing their duty.
Capture the Issue
If your sauce arrived damaged or incorrect, snap a quick photo of the product and the shipping label to help our team investigate.
Contact the Crew
Reach out to our customer support team within 7 days of delivery with your order number and the photos you captured.
Resolution Delivery
Once verified, we will immediately process a refund to your original payment method or ship out a fresh batch of Bitchin' Sauce at no cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing